It's much easier now to create, assign, manage and resolve tickets with CartCoders. You just need to host this web application on any hosting server of your choice and use it.
An example process about how CartCoders work like.
You can submit ticket from this home page or dashboard after login. If you don't have login access you can create account from this link.
You can discuss with agent directly through `let's talk` button, if your ticket is being delay to get respond.
You will get email progress when change ticket status or you can comment and discuss with agent for a particular ticket discussion.
After making done a ticket agent will close the ticket though status, you may get notify when close.